We'll discuss your concerns, keep your bike, and get back to you with a complete service quote within 1-2 business days. Then, with your approval, we will pick a date for you to bring the bike back, and if you need any parts ordered in, they'll be waiting for you.
We really appreciate everyone's patience as we navigate this unprecedented time together. We know that being too busy is a good problem to have. As parts distributors and shipping carriers are experiencing similarly high volume, service completion may be delayed due to factors beyond our control. Please feel free to check in, but know that we will contact you when your bike is ready for pickup. Thank you, as always, for being a wonderful customer.